Returns is a scheme provided by respective sellers directly under this policy in terms of which the option of exchange, replacement and/ or refund is offered by the respective sellers to you. All products listed under a particular category may not have the same returns policy. For all products, the returns/replacement policy provided on the product page shall prevail over the general returns policy.

The seller will refuse to accept the return if any of the following conditions are not met:

1. For any products for which a refund is to be given, the refund will be processed once the returned product has been received by the seller.

2. All the perishable items after breaking their packaging are not eligable for returns or replacement but you can ask for refund from the seller for the same and seller can choose to refund the paid amount on admission of the issue with the product.

3. In certain cases where the seller is unable to process a replacement for any reason whatsoever, a refund will be given.

4. The seller will open the package in front of you at the time of delivery. Both outside as well as the brand packing is opened and shown to you. This ensures that you only receive what you ordered

5. You should always complete the payment before accepting the product. In case you find the product is damaged or completely different from what you saw on the website you can return the product immediately and get a refund on it. In case of prepaid orders, you'll get a refund credited to your account according to the seller's returns policy.

6. You can only get refund in case the product is deemed not acceptable.

By opting in to Handgadi product delivery, you are agreeing to the following Terms & Conditions:

1. You understand that for open box delivery, You are required to take the delivery of product in person after producing a valid identity card. Production of valid identity card is optional only if there are other modes of delivery available at Your pin code other than open box delivery.

2. In case You choose cash on delivery mode of payment at the time of order, You understand and agree that the payment has to be made in full before the product can be opened to complete the open box delivery.

3. You agree and understand that only the delivery boy ("The Seller") is entitled to open product package and deliver the product to You for Your inspection

4. You agree to inspect the product in the presence of the The Seller and confirm on the product by signing on the mobile/paper delivery sheet. You understand that inspection means checking the physical appearance & components of the product, if any, and does not include testing the functioning of the product

5. You understand that in case the product purchased is not the same as the product delivered, the delivery will be considered as 'failed' and the refund of the product price paid will be refunded as per policies of the seller of the product. In case of cash paid on delivery, the refund will be made to You immediately by the the seller.

6. You agree and understand that all other policies of the seller/Website will be suitably applicable to You and the transaction completed on the Website and You agree to abide by and adhere to the same.

7. You agree and understand that these terms and conditions are part and parcel of the Handgadi 'Terms of Use' and shall be read in conjunction with the same.